Last updated: June 2026 — Lacey Mitchell, Crystal Victoria
We'd love to hear from you! Whether you have a question about our casino reviews, want to suggest a site for us to evaluate, or have found an error on Crystal Victoria, we're here to listen. This page outlines the best way to reach us and what to expect.
The easiest way to contact us is by email. Please send your message to:
Lacey Mitchell, the founder and editor of Crystal Victoria, personally reviews all reader feedback and inquiries. We aim to respond to all emails within 2-3 business days. During busy periods, it may take slightly longer, but we promise to get back to you.
Have questions about our review methodology, our expert team, or how we evaluate Australian online casinos? Got a tip about a new operator worth reviewing? Email us with your editorial questions and suggestions—we're always keen to improve our coverage and rankings.
If you represent a casino, software provider, or affiliated brand and are interested in advertising or partnership opportunities with Crystal Victoria, please reach out. We can discuss your needs and whether a collaboration makes sense for both parties.
Spotted an error in one of our reviews? Found outdated information? Or do you simply want to share your experience with a casino we've covered? We appreciate your feedback. Accuracy and freshness are core to our mission, so please don't hesitate to flag issues.
While we're here to support you with questions about Crystal Victoria and our reviews, we cannot assist with casino account issues, payment disputes, or withdrawal problems. If you're experiencing trouble with a casino operator:
Our role is to review and rank casinos—not to mediate disputes. The operator and gaming authorities are best positioned to help resolve account-specific issues.
We aim to reply to all inquiries within 2-3 business days. This gives us time to carefully review your message and provide a thoughtful response. Thank you for your patience.
Thanks for visiting Crystal Victoria. We look forward to hearing from you!